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Assisting you...

A service by Joy Lough Enterprises™ 

Virtual Assistant, Operations & HR Support for Small Businesses Ready to Grow With Intention

Strategic VA services, operations support, and HR support designed to help small businesses stay organized, efficient, and scalable — without overwhelm.

Assisting You is a service of Joy Lough Enterprises, led by Dr. Joy Lough — a business professional with extensive experience in operations management, human resources, and organizational support. With a strong foundation in HR practices and systems-driven business operations, Dr. Joy supports small business owners and startups by creating structure, clarity, and sustainable workflows that support long-term growth.

Assisting You with Joy business logo
Virtual assistant providing customer support

About Assisting You with Joy

Assisting You provides reliable virtual assistant services and operational support for small businesses that need help managing daily tasks, internal systems, and people processes — without hiring full-time staff.

From administrative support and customer communication to HR coordination and business operations support, our services are tailored to meet the evolving needs of entrepreneurs at every stage. Whether you’re building your foundation or refining your systems, Assisting You helps you operate with confidence, consistency, and purpose.

 

Ready for dependable VA, HR, and operations support? Book a discovery call and let’s build systems that support your success.

 

Virtual Assistant Services Tailored for Startups & Small Business

Streamline Your Operations with Expert Virtual Assistance

Assisting You with Joy delivers personalized virtual assistant services, operations support, and expert HRM services for startups and small businesses. Let us handle your admin, HR, and day-to-day operations so you can focus on what matters most—growing your business.

Why Choose Assisting You with Joy?

  • Affordable, professional admin support outsourcing
  • Experienced in business process support
  • Flexible packages for every business size
  • Remote admin assistant solutions to save you time and money

What Our Clients Say

“Assisting You with Joy keeps our startup organized, responsive, and running smoothly. Their virtual assistant service is a game-changer!” – Happy Client

What We Do

We help startups and small businesses run smoother by taking care of essential tasks in three main areas: Customer Focused, Information Focused, and Organization Focused support.

Customer Focused

  • Customer service support
  • Creating and managing databases and CRM
  • Professional live phone answering & voicemail services
  • Mail management / E-letter campaigns / Calendar management
  • Payments and invoicing
  • Social media services
  • New client welcome processes
  • Appointment scheduling and reminders

Information Focused

  • Creating & managing databases and CRM
  • Document management including proofreading and editing
  • Presentation development
  • Research / Project management
  • Social media management / Website & blog content
  • Budget creation and bookkeeping
  • Internet research
  • Meeting minutes
  • File organization and digital archiving
  • Report and analytics preparation

Organization Focused

  • Employee relations services
  • Finding, hiring, and training
  • Employee management
  • Development and implementation of handbooks / Policies & procedures
  • Onboarding and offboarding coordination
  • Time-off and attendance tracking

Our Services

Explore our core offerings below:

Virtual Assistant Services

From email and calendar management to customer support,
our virtual assistants handle the daily details so you can focus on growing your business.

Learn More

Operations Support

Streamline your processes with reliable operations support—project management, documentation, invoicing, and more for startups and small businesses.

Learn More

HRM Services

Get expert help with hiring, onboarding, employee management,
and policy development. Our HRM services keep your team organized and compliant.

Learn More

Our Virtual Assistant Service Packages

Choose the Virtual Assistant (VA) support package that fits your business. All packages include flexible service, transparent pricing, and dedicated support.

Service Minimum: All VA packages require a minimum of 10 hours per month to ensure consistent, high-quality support.

JLE Basic

$400/mo

Essential VA support for busy entrepreneurs who need help with daily tasks.

  • 10 hours per month
  • 45-min strategy session
  • Project Completion
  • Unlimited Email Support
  •  

JLE Pro

$750/mo

More hours and deeper support for growing businesses and teams.

  • 20 hours per month
  • 60-min strategy session
  • Project Completion
  • Unlimited Email Support

JLE Elite

$1,500/mo

Maximum support and strategy for entrepreneurs ready to scale big.

  • 40 hours per month
  • 90-min strategy session
  • Project Completion
  • Unlimited Email Support

Project Completion: This means any tasks or projects you assign, within your package’s monthly hours, will be completed by our team—on time and to your satisfaction. Need larger projects? We’ll provide clear timelines and updates based on project scope.

Additional hours: $50/hour or upgrade to the next tier any time.
Need something custom? Call us or email us!

Looking for Operations or HRM support? Contact us for custom packages and pricing.

Additional hours: Need more support? Extra hours beyond your package are just $50/hour—or simply upgrade to the next tier when you’re ready.
Need something custom? Call us or email us!

Book a Discovery Call 

Frequently Asked Questions

What services do you offer?
We help with operations support, HRM services, and general virtual assistant tasks. This includes project management, invoicing, employee management, customer service, research, and more—so you can stay focused on what matters most in your business.
How does your pricing work?
We have simple packages that fit all business sizes, from basic support to full-on assistance. Just pick what works for your needs and budget—no hidden fees, no surprises.
What is the onboarding process like?
Easy and personalized. We get to know your business, your goals, and your preferred workflows, then match you with a VA (or team) that fits you best. We guide you step-by-step from day one.
When and how do you offer support?
We support you during standard business hours, with flexibility for urgent requests. Communication is relaxed and friendly—via email, phone, or chat—whatever works best for you.
What makes “Assisting You with Joy” different?
Each client gets tailored, genuine support—never cookie-cutter. Our founder, Dr. Joy, brings a personal touch and big expertise in operations and HR, making sure you always feel heard, valued, and empowered. With us, you’re not just outsourcing tasks—you’re gaining a trusted partner in your business journey.
What does “Project Completion” mean?
It means we make sure every assigned task or project is finished within your chosen hours for the month, with regular updates